How to Request Review

If you commit a minor offence in Victoria you have a right under the Infringements Act 2006 to apply to a review in certain situations. The legislation provides you with the opportunity to apply to the agency that issued the notice for an internal review, where you believe you have grounds for a review.

Accepted Grounds for Internal Review

The grounds are described in the legislation and fall within five categories.

Starting the Process

You can begin the Internal Review process by submitting an Internal Review statement available on this website. You can find the Internal Review statement along with other frequently used statements at the top of this page.

We strongly recommend you read the accepted grounds for internal review before lodging your statement.

Application by post

If your decision is to not use our online Internal Review application, you can request a review of your infringement by writing to the agency that issued the notice with:-

1. Full details of the infringement

2. The address you want correspondence to be sent to

3. The grounds for your review. Note:- the grounds for your review must match one of the five categories set out in the legislation.

4. Evidence to support your grounds for a review. Sample details of the evidence required is provided in the table - Grounds for an Internal Review Note:- it is important that you provide as much information as possible because you cannot lodge multiple requests for the one infringement – the law allows only one internal review.

5. You will also need to advise if you are not the person named on the infringement notice and your relationship to that person, plus

6. If the person named in the Infringement Notice was 18 years old or under at the time of the offence, that person’s date of birth.

You can find our postal address by visiting the Contact Us link at the top of this page.

If you lodge a request for an internal review, please do not pay the infringement until you have been advised of the outcome.

You can elect to have the matter heard in open court

If you choose to take the matter to open court rather than use the internal review process, the internal review process will stop.

Time Frames

Most agencies request that you lodge your internal review request within 28 days of the date of your infringement notice. When a request for review has been lodged, other actions in relation to your infringement notice will be suspended.

Final Response

You should receive a decision within 90 days of your letter requesting an internal review or, 90 days + 35 days where additional information has been requested. If you do not receive a reply within the time frame, the infringement may be withdrawn.

The review process is terminated if

• the person elects to have the matter heard in Court or,

• in the case of an infringement notice served on a child, heard and determined in the Children's Court.

You have to nominate which of the grounds applies to you.

You cannot simply request a review because you think the infringement is ‘unfair’. You must fit the reasons that you think the decision is unfair into a category and then explain why you believe this. You may then support your belief with evidence. If two of the above reasons apply, then you should provide evidence for both or, at the very least, provide evidence for one and indicate that the other category is also a possibility.

Supporting Your Request - Evidence

Depending on your grounds for internal review, you will need to provide specific documentation to prove your circumstances. The evidence required for each category is detailed in the "Accepted Grounds for Internal Review" table above.

• If you do not provide adequate information, you may be requested to provide more.

• If you fail to respond to a request for information within 35 days, a decision will be made on the evidence that you have provided to date.

• The reviewing officer will consider your submission within the scope of the legislation and use discretion where the legislation allows this to occur.

Requests for Additional Information

The grounds for internal review require adequate documentation. If you do not provide the right information, you may be requested to submit specific details to prove your claim.

A request for additional information should be responded to within 35 days of the date you receive the letter. You should contact BTA if you are having difficulty in obtaining information. Where information has not been provided within the specified timeframe, the process will continue using the information at hand.

If you fail to respond to a request for additional information in the timeframe indicated

a decision will be made on the evidence that you have provided to date. You are also required to respond within the timeframe as once a decision is reached, you will not be able to request an additional review.

Notification of the Decision

The final decision will be sent to you in writing. The decision will be one of these actions:

  • confirm the decision to serve an infringement notice;
  • withdraw the infringement notice and serve an official warning in place of the infringement notice;
  • withdraw the infringement notice;
  • in the case of an infringement notice served on a child, withdraw the infringement notice and file a charge and summons in the Children's Court for the matter to be dealt within that court.
  • in the case of an infringement offence involving additional steps, alter or vary those steps provided the alteration or variation is consistent with the Act or other instrument establishing the offence;
  • waive all or any prescribed costs;
  • approve a payment plan;
  • do any combination of any of the actions referred to in the above paragraphs (1) to (7).

Arranging Payment After a Decision

You letter will include full details of any payments to be made and the new due date for these payments.